Why incompetent people think they’re amazing – David Dunning
นอกจากการดูบทความนี้แล้ว คุณยังสามารถดูข้อมูลที่เป็นประโยชน์อื่นๆ อีกมากมายที่เราให้ไว้ที่นี่: ดูความรู้เพิ่มเติมที่นี่
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How good are you with money? What about reading people’s emotions? How healthy are you, compared to other people you know? Knowing how our skills stack up against others is useful in many ways. But psychological research suggests that we’re not very good at evaluating ourselves accurately. In fact, we frequently overestimate our own abilities. David Dunning describes the DunningKruger effect.
Lesson by David Dunning, directed by Wednesday Studio, music and sound by Tom Drew.
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Learn how to manage people and be a better leader
Aspire to be a better leader? Then you need to be a team player with the right character traits, interpersonal and communication skills.
Learn how to manage people and become holistic leaders with these few quick tips taken from the Leadership and People Management WSQ Course (LPM WSQ).
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To get the skills you need to progress in your career, check out the LPM WSQ Course at http://bit.ly/LPM_WSQ
Using Competencies Successfully
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How well do the people in your organization know and apply your competency framework? This program was developed following consultations with our customers who told us that their competency frameworks were not always understood or used successfully.
Competencies make explicit the way your organization wants its people to work.
Using Competencies Successfully illustrates how to use them in appraisals, in promotion interviews and for selfdevelopment.
In an appraisal, your people learn how to:
Ensure that they understand the competency criteria for their job
Provide evidence of the behaviors required for their job
Address gaps in their performance where they do not meet the competency criteria.
In a promotion interview, your people learn how to:
Ensure they understand the competency criteria for the higher level job
Provide evidence of the behaviors required for the higher level job
Create opportunities to demonstrate that they can operate at the higher level.
For selfdevelopment your people learn how to:
Identify gaps between how they behave now and how they need to behave to satisfy the competency indicators for their job
Create opportunities to demonstrate the required behaviors
Use your competency framework to help them with their Personal Development Plan.
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ServiceSkills is an awardwinning online learning platform which will improve the way your team communicates with customers and coworkers. This affordable system delivers worldclass skills designed to raise customer satisfaction levels, reduce employee turnover and enhance team communication. Hundreds of skilldriven lessons cover the spectrum of workplace topics such as customer service, sales, team effectiveness, diversity, harassment, bullying, best practices for email, conflict resolution, mentoring, managing and more. The platform features video lessons, quizzes, answer feedback, key point reminders and certificates of completion. A robust administrative tracking system enables managers to monitor usage, recognize performance gaps and track progress by department and employee. All packaged in an intuitive, hosted SaaS platform there’s no hardware to buy or software to install. Organizations using a Learning Management System (LMS) can deliver this same content via SCORM and AICCcompliant courseware.
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Competency-based Learning in 60 Seconds
There’s been a lot of discussion about Competencybased Learning (CBL), but what does it actually mean? See how CBL engages students, offers transparency, and uses student mastery as the ultimate metric of success.
good teamwork and bad teamwork
นอกจากการดูหัวข้อนี้แล้ว คุณยังสามารถเข้าถึงบทวิจารณ์ดีๆ อื่นๆ อีกมากมายได้ที่นี่: ดูวิธีอื่นๆSales experience